Warranty
Home / Warranty
RPPED fitness equipment and accessories are engineered to last. Therefore, we guarantee their quality against any defects as soon as you receive the product or throughout the duration of regular use. Our guarantee doesn’t cover damages on the equipment as a result of negligence, alterations, post-purchase modifications, improper handling, or use of the product for any other purpose than which it was designed. Please contact us if you have a warranty claim, and our team will be available to review it immediately.
Note: This warranty doesn’t cover direct, incidental, or consequential damages for those resulting from a breach of warranty, including destroyed personal property, lost data, or scratches on a device surface.
Acceptable Criteria Covered Under the Warranty:
- Non-cosmetic issues such as severe delamination and faulty stitching that affect the usability of the product
- Deep creases, cracks, tears, slices, gouges or other surface imperfections found before use
Unacceptable Criteria Not Covered Under the Warranty:
- Improper cleanings such as the use of vacuum cleaners, washing machine or harsh chemicals
- Damages as a result of use that is contrary to the intended use of the product. This could be using resistance bands around other objects, the use of armbands on pets, etc.
- Damages gotten from improper outdoor storage of your RPPED product(s)
- Damage from abuse or excessive amounts of liquid, including submerging in water, use during adverse outdoor conditions, swimming, etc.
- Products purchased for commercial operations such as rental kiosks, gyms, etc.
- Using our products for items that are was not designed to fit. This includes damages from forcing a larger phone into a small armband. If you purchase an armband that is too small or large, simply get in touch with us, and we will work on an exchange immediately. Do not force your phone inside it.
Note: This warranty doesn’t cover direct, incidental, or consequential damages for those resulting from a breach of warranty, including destroyed personal property, lost data, or scratches on a device surface.